A point of contact used to connect with the logistics and supply chain network of the major retailer is necessary for various reasons. This access point allows individuals and organizations to inquire about shipments, resolve delivery issues, or coordinate activities within the distribution system. For example, a trucking company might use this information to schedule a delivery appointment at a regional warehouse.
Accessing this specific information streamlines operations and fosters better communication between the retailer and its partners. Historically, obtaining such information required navigating complex phone directories or contacting general customer service lines. Centralizing and making it readily available improves efficiency, reduces delays, and contributes to a more robust and responsive supply chain. This direct line of communication empowers stakeholders to address logistical challenges promptly and effectively.